Water Damage and Restoration Services in Edina, Eden Prairie and Southwest Metro - Partners Restoration

Partners Restoration provides water damage restoration, mold remediation, fire damage restoration, and storm damage repair to homes across Edina, Eden Prairie, and the southwest Minneapolis metro. We’re based in Medina, IICRC-certified, and available 24/7 for emergency response.

Edina and Eden Prairie homeowners face a specific combination of challenges: aging mid-century construction that responds differently to water intrusion, high-value finishes that require specialty restoration rather than standard repair, and insurance claims that demand technical documentation to settle fairly. Our team is built for this market.

Water Damage Restoration in Edina and Eden Prairie

Water damage in southwest metro homes originates from several recurring causes: frozen and burst pipes during Minnesota winters, ice dam infiltration through rooflines and exterior walls, sump pump failures during spring snowmelt, and appliance supply line failures. Each scenario requires a different initial response — and all of them require IICRC-standard extraction, drying, and documentation to support an insurance claim.

Our water damage response process:

  1. Emergency extraction — industrial truck-mounted extractors remove standing water within hours of your call
  2. Moisture mapping — thermal imaging and moisture meters identify all affected materials, including hidden wall cavity and subfloor saturation
  3. Structural drying — commercial desiccant and refrigerant dehumidifiers dry the structure to IICRC S500 standards, with daily psychrometric logs
  4. Scope documentation — complete damage report prepared for your insurance adjuster, compatible with Xactimate estimating
  5. Reconstruction — from drywall and flooring through custom millwork and painted finishes, matched to your existing home

What Makes Edina Homes Different to Restore

Edina has one of the highest concentrations of mid-century construction in the western suburbs — homes built between 1950 and 1975 in neighborhoods like Countryside, Morningside, Indian Hills, and along the 50th & France corridor. These homes share several characteristics that affect restoration scope:

  • Original cast iron drain lines that are more prone to failure and harder to access for repair
  • Plaster wall systems that respond to moisture differently than modern drywall and require different drying protocols
  • Hardwood floors that may be original to the home — salvageable with proper drying but requiring precision monitoring
  • Knob-and-tube or aluminum wiring in some older structures that creates electrical concerns during remediation
  • Custom millwork and built-ins that can’t simply be replaced from a supplier — requiring custom fabrication to match

Eden Prairie properties skew newer, but the western edge of Eden Prairie — particularly around Riley Lake, Staring Lake, and the Purgatory Creek corridor — includes waterfront properties with foundation and structural exposure that standard contractors aren’t equipped to handle.

Mold Remediation

Mold follows moisture. In Minnesota homes, the most common growth sites are finished basements affected by foundation seepage, crawl spaces with inadequate vapor barriers, and wall assemblies that trapped moisture during a water event that wasn’t fully dried. Our IICRC S520-certified mold remediation includes full physical containment, source removal, biocide treatment, and post-clearance air sampling by a third-party industrial hygienist — not just a visual check.

Fire and Smoke Damage Restoration

Fire damage in Edina and Eden Prairie homes typically involves a combination of char damage in the affected area, smoke and soot migration throughout the HVAC system and interior spaces, and water damage from suppression. Our fire damage restoration process addresses all three simultaneously. We work directly with your insurance adjuster to document the full scope — including smoke damage to contents, hidden soot in ductwork, and odor treatment requirements that are commonly underdocumented in initial carrier estimates.

Storm and Hail Damage

The southwest metro experiences multiple significant hail events each year. After a storm, Partners Restoration provides post-storm assessment using the Haag Engineering inspection protocol — the standard carriers use to evaluate functional damage to roofing, siding, and gutters. We document damage with measurement and photography, prepare the insurance scope, and manage the full repair from emergency tarping through final reconstruction.

Insurance Claim Coordination

Every restoration project we manage includes full insurance documentation support. We prepare Xactimate-compatible scope reports, communicate directly with your adjuster, identify supplement opportunities when initial estimates are incomplete, and support depreciation holdback release once repairs are complete. We work with all major carriers active in the Minnesota market.

Service Area: Edina, Eden Prairie & Southwest Metro

We serve homeowners throughout: Edina, Eden Prairie, Minnetonka, Hopkins, St. Louis Park, Bloomington, Richfield, Chanhassen, Chaska, and surrounding southwest Minneapolis communities. Our base in Medina means 30-minute response times across the full service area.

24/7 Emergency Line: 952.500.2426
Office: 2262 County Rd 24, Medina, MN 55340

Frequently Asked Questions

How quickly can you respond to water damage in Edina?
We target on-site response within 60 minutes of your call for emergency water extraction anywhere in Edina and Eden Prairie. Our 24/7 emergency line is 952.500.2426.

Do you work directly with my insurance company?
Yes. We prepare full Xactimate-compatible documentation, communicate directly with your adjuster, and support the entire claim process through final settlement and depreciation holdback release.

Can you restore original hardwood floors after water damage?
In many cases, yes. Original hardwood floors in Edina mid-century homes can often be salvaged with proper drying protocols and monitoring — avoiding replacement cost. We use moisture meters and drying logs to track progress to manufacturer specs.

What does IICRC-certified mean?
The IICRC (Institute of Inspection Cleaning and Restoration Certification) sets the industry standards for water damage (S500) and mold remediation (S520). IICRC-certified technicians are trained to those standards and the documentation they produce is recognized by insurance carriers.

Do you handle both restoration and reconstruction?
Yes. Partners Restoration manages the full project — from emergency mitigation through final reconstruction, including custom finishes, millwork, and paint. You work with one contractor throughout, not a mitigation company and a separate general contractor.